AI Automation
AI Customer Agent Bot
24/7
Availability
Instant
Response Time
OpenAI Agent Builder
Platform
The Problem
Business needed 24/7 customer support but couldn't afford round-the-clock staff. Customer inquiries were going unanswered outside business hours, leading to lost opportunities and frustrated customers.
The Approach
- →Built AI customer service agent using OpenAI Agent Builder
- →Trained on company knowledge base and FAQs
- →Integrated with existing systems for order tracking and account management
- →Set up fallback to human agents for complex queries
- →Configured for natural conversation flow and context retention
Demo
The Outcome
Customer inquiries are now answered instantly, 24/7. The AI agent handles common questions, order status checks, and basic support, freeing up human agents for complex issues. Customer satisfaction improved significantly.